The refund policy on website www.yeshi3c.com only available to sample purchase or individual user purchase orders, not available to wholesale or bulk purchases.

OUR RETURNS POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us via Contact US section. If your return is accepted, we’ll send you the return receipt address details, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

As it is a international shipment, and the return shipping fees will on your side if you decide to return the products to us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately we cannot refund, replace, or exchange certain products if the seal/packaging has been broken or opened. Wireless, Wired Headsets are also excluded; this is due to reasons of hygiene. Screen protectors cannot be returned once the protective layer for the adhesive side has been removed.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For further questions, please feel free to send us messages via contact sector.